Soporte gate+touchpoints+cron — requireAdmin/cap gate + pre-impl audit design-ping (schema+authz+email triple-trigger); touchpoints (admin nav card, perfil link, not-found-classify RESOURCE_ROUTES /soporte/[id], notification-types kind, weekly-kpi-templates); DIGEST cron = venus pg_cron->HTTP (NOT vercel.json cron — sub-daily silently fails venus build)

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• wi-cli-venus created · 2026-06-21
  parent=#29
• wi-cli-venus parentChanged · 2026-06-21
  parent=#1236
• wi-cli-venus completed · 2026-06-21
  soporte final stage shipped aaa34d1 / v0.64.0: legacy soporteTickets path retired (soporte-actions.ts deleted) + cron redesign (3 escalation legs -> appEvents-anchored operator SLA-nudge, plan B; 4 non-soporte cron legs untouched). Audit PASS:aaa34d1 - build dpl_4NYnug READY/production, live /api/health v0.64.0==package.json, deploymentId==build (alias serving new deploy), dbOk; runtime 0 error/warn/fatal 30m. SOPORTE EPIC COMPLETE (VENUS-30 schema / 31 data / 32 UI / 33 gate-cron-retire). Tails (separate items, dispatched): db-venus DROP of now-empty unreferenced soporteTickets table+seq+trigger+fn (audit pre-apply + PTD-gated); coder --patch ROLE_LABEL badge fix (VENUS-32 regression, own diff+PTD).