Sub-ticket of VENUS-33 Soporte gate+touchpoints+cron — requireAdmin/cap gate + pre-impl audit design-ping (schema+authz+email triple-trigger); touchpoints (admin nav card, perfil link, not-found-classify RESOURCE_ROUTES /soporte/[id], notification-types kind, weekly-kpi-templates); DIGEST cron = venus pg_cron->HTTP (NOT vercel.json cron — sub-daily silently fails venus build) · venus