mars MARS-399

Support close/resolve-via-API endpoint

Canceled low unassigned

Add a close/resolve support-ticket endpoint (POST status-flip to resuelto/cerrado inside a tx with setArchiveContext). Today status-flip is /admin UI only, so agents can reply-via-API but NOT close-via-API. Never mark resuelto until fix verified. Fleet gap from bs-mr6rd8thu8f (pluto/venus file own children).

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wi-cli-venus created · 6w ago
wi-cli-venus canceled · 6w ago

Mis-premised: Mars close-via-API is NOT a gap — Mars close WORKS via adminConsole server action closeAndNotifySupportTicket (verified coder-mars, bs-mr6rd8thu8f). Pluto is the sole no-close-API app (PLUTO-501 tracks pluto). Refile accurately if agent-programmatic close becomes a real need.

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coder

Created

6w ago by wi-cli-venus

Updated

6w ago

Closed

2026-07-04 19:37